Administrative Specialist
- 401(k)
- Bonus based on performance
- Dental insurance
- Free food & snacks
- Health insurance
- Paid time off
- Training & development
- Vision insurance
We offer a best-in-class benefits package including medical/dental/vision, unlimited PTO, 401k, company-paid life insurance and long-term disability benefits. We also have frequent company-sponsored events and lunches and snacks in the office.
- Organize and maintain files along with the administration inbox
- Answer phones, emails, and communicate with customers as well as internal staff
- Communicate by phone and via email with case managers/adjusters
- Enter data into systems and report using spreadsheets
- Facilitate resolution of open receivables by review of HCPC coding, product, payment agreements, fee schedule and/or authorization terms
- Work independently and as part of a team on invoice renegotiations, vendor management, provider and patient relations
- Maintain accurate documentation of claim files in multiple databases
- Work with the team to conduct cost analysis and identify margin opportunities
- Verify and audit charts to identify coding discrepancies
- Review claim ERA and denied claims
- Follow up with insurance providers on denials, correct claims and re-submit denied claims as needed
- Follow up with insurance groups and patients for payments and collections. Assist patients with billing concerns & inquiries via phone calls
- Review EOB’s, address denial and partial payment of invoices in a timely and accurate manner
- Demonstrate performance aligned with WRS guiding principles, including caring, collaboration, trustparency, and innovation
- High School Diploma (or equivalent); college degree preferred
- Knowledge in Account payables and receivables
- Knowledge with CPT and HCPC codes
- 1-3 years’ experience in medical billing/coding
- A customer focused approach to tasks and responsibilities
- Must be analytical and solution-oriented with excellent problem-solving abilities, superior follow-up skills, and the ability to shift gears frequently throughout the day
- Excellent verbal and written communication skills
- Intermediate experience with excel database
- Familiarity of workers compensation state fee schedules preferred
Flexible work from home options available.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Physician Dispensing providers are proliferating. But WRS is one of the few that’s trusted over time, with 12+ years in orthopedic healing. We know what works. And we understand that even the simplest change is tough in a busy practice. So our local support is there 24/7, to help integrate your dispensing program into your day-to-day workflow, seamlessly. Immediate dispensing can make all the difference. Our non-opioid formulary and multidisciplinary approach to healing can help manage patient’s pain through non-narcotic alternatives. Ready access to treatment helps to save you time and saves patients added pain, as post-op treatment regimens begin faster. So patients may return to work faster, too. Along with our on-call pharmacist support for any questions that arise, together, we can fight today’s opioid epidemic.
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