Incingo Claims Specialist
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
- Wellness resources
We offer a best-in-class benefits package including medical/dental/vision, unlimited PTO, 401k, company-paid life insurance and long-term disability benefits. We also have frequent company-sponsored events and lunches and snacks in the office.
- Serve as a contact for inbound and outbound customer support by phone, email, or text
- Facilitate resolution of open receivables
- Work independently and as part of a team on invoice renegotiations, vendor discovery, and provider and patient relations
- Review EOB’s and address denial and partial payment of invoices in a timely and accurate manner
- Maintain accurate documentation of workers compensation claim files with detailed service notes in our proprietary database
- Ensure quality components of service, delivery, and patient/payor satisfaction with the services provided
- Participate in the process for continuous credentialing and quality monitoring of assigned accounts
- Work with team to conduct cost analysis and identify margin opportunities
- Demonstrate performance aligned with Incingo guiding principles, including caring, collaboration, curiosity, trustparency, and innovation
- High School Diploma (or equivalent); college degree preferred
- 1-3 years' experience processing medical claims, preferably worker's compensation claims
- A customer-focused approach to tasks and responsibilities and customer service experience
- Must be analytical and solution-oriented with excellent problem-solving abilities, superior follow-up skills, and the ability to shift gears frequently throughout the day
- Proficiency in navigating web-based applications and leveraging modern technology tools for an efficient and streamlined workflow
- Self-discipline with a proven ability to work independently in a hybrid environment, supported by a dedicated, quiet workspace at home
- Excellent verbal and written communication skills
- Familiarity of workers compensation state fee schedules, CPT codes, and HCPC codes preferred
Flexible work from home options available.
Somos un empleador con igualdad de oportunidades y todos los candidatos calificados recibirán consideración por el empleo sin distinción de raza, color, religión, sexo, origen nacional, estado de discapacidad, estado de veterano protegido o cualquier otra característica protegida por la ley.
Physician Dispensing providers are proliferating. But WRS is one of the few that’s trusted over time, with 12+ years in orthopedic healing. We know what works. And we understand that even the simplest change is tough in a busy practice. So our local support is there 24/7, to help integrate your dispensing program into your day-to-day workflow, seamlessly. Immediate dispensing can make all the difference. Our non-opioid formulary and multidisciplinary approach to healing can help manage patient’s pain through non-narcotic alternatives. Ready access to treatment helps to save you time and saves patients added pain, as post-op treatment regimens begin faster. So patients may return to work faster, too. Along with our on-call pharmacist support for any questions that arise, together, we can fight today’s opioid epidemic.
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