All Jobs
All Jobs
Claims Administrative Specialist Hybrid - US

Claims Administrative Specialist

Full Time • Hybrid - US
Benefits:
  • 401(k)
  • Health insurance
  • Paid time off
  • Parental leave
  • Vision insurance
Who We Are
Incingo is a medical cost containment company that helps manage everything from short-term post-op to catastrophic care for worker’s compensation claims.  We use our nationwide network of proven, credentialed vendors and create customized programs for efficient authorizing and shipping of medical supplies.  We also coordinate medical transportation, home health care and in-home modifications.  We are located in the heart of downtown Ann Arbor and we are looking for a full-time Claims Administrative Specialist.  Hybrid work is available, prefer candidates in Michigan.

 We offer a best-in-class benefits package with a flexible work environment.  Our culture is one of caring and collaboration, and we enjoy a team-oriented environment. 
 
Visit our website or LinkedIn to learn more.

 What You’ll Do
 
  • Organize and maintain files along with the administration inbox
  • Answer phones, emails, and communicate with customers as well as internal staff 
  • Communicate by phone and via email with case managers/adjusters
  • Enter data into systems and report like spreadsheets
  • Facilitate resolution of open receivables by review of HCPC coding, product, payment agreement, fee schedule and/or authorization terms.
  • Work independently and as part of a team on invoice renegotiations, vendor management, and provider and patient relations
  • Maintain accurate documentation of claim files in multiple databases
  • Work with team to conduct cost analysis and identify margin opportunities 
  • Verify and audit charts and coding discrepancies. 
  • Review claim ERA, review denials, follow up with insurance providers on denials, correct claims and re-submit as needed. 
  • Follow up with insurance groups and patients for payments and collections. Assist patients with billing concerns & inquiries via phone
  • Review EOB’s and address denial and partial payment of invoices in a timely and accurate manner 
  • Demonstrate performance aligned with WRS guiding principles, including caring, collaboration, trustparency, and innovation
What You’ll Bring

  • High School Diploma (or equivalent); college degree preferred
  • Knowledge in Account payables and receivables
  • Knowledge with CPT and HCPC codes
  • 1-3 years’ experience in medical billing/coding
  • A customer focused approach to tasks and responsibilities
  • Must be analytical and solution-oriented with excellent problem-solving abilities, superior follow-up skills, and the ability to shift gears frequently throughout the day
  • Excellent verbal and written communication skills 
  • Intermediate experience with excel database
  • Familiarity of workers compensation state fee schedules preferred

Flexible work from home options available.

Compensation: $42,000.00 - $44,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





(if you already have a resume on Indeed)

Or apply here.

* required fields

Location
Or
Or

U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Form CC-305
OMB Control Number 1250-0005
Expires 4/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.